How critical thinking uncovered an error in “Thinking, Fast and Slow”
First published in April 2025.
How careful reading and source data uncovered a small error in Daniel Kahneman’s summary of the Cognitive Reflection Test.
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Unbiased Agile Principles
First published on Medium on 23 May 2022.
Twelve framework-neutral principles for putting culture, people, flow, quality and value at the centre of agile adoption.
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Agile adoption failure patterns
First published on Medium on 16 October 2019.
What surveys, consultancies, coaches and the press reveal about the recurring reasons agile adoption fails.
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Digital by Default
First published on Medium on 4 March 2016.
I wrote this article in 2016 to argue that digital-by-default had been the sensible option since long before it became government policy. It traces the idea back to my work on Britain’s first guide to getting online in 1992 and a 1993 research paper on remote working, then considers what’s changed and what still hasn’t.
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Internet of Things and the future of search
First published on Medium on 3 March 2016.
I wrote this article in 2016 to examine why intermediary platforms such as Skyscanner, job boards and Autotrader still dominated search years after predictions of their disruption. It considers how search and discovery need to evolve—an argument that has become even more relevant with AI-driven search.